1. Information We Collect

1.1 Information You Provide

Account Information: Email address, username, and profile information when you create an account.
Community Data: Community name, description, URL, email, membership pricing, and configuration when you create or manage communities.
Payment Information: Payment method details (bank account, PayPal, cryptocurrency wallet addresses). Please note that we use third-party payment processors and do not store your full payment details on our servers.
Communications: Messages and communications you send to us or through our platform.

1.2 Information Automatically Collected

Usage Data: How you interact with our platform, including pages visited, features used, actions taken, and time spent.
Device Information: IP address, browser type, operating system, and device identifiers.
Platform Integration Data: Information from Discord, Slack, and other integrated platforms necessary for community management (e.g., user ID, server roles).

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and personalize our service. Cookies are small data files stored on your device. We use them for:

Essential Operations: To keep you logged in and maintain your session.
Analytics: To understand how our platform is used so we can improve it.

2. How We Use Your Information

To provide, operate, and maintain our community management services.
To process payments and manage memberships securely.
To facilitate communication between community administrators and members.
To send you service-related notifications, updates, and support messages.
To improve our platform, develop new features, and understand user needs.
To monitor for and prevent fraud, abuse, and security issues.
To comply with legal obligations and enforce our terms.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

With Community Administrators: Your membership status, email, and relevant community participation data are shared with the administrator(s) of the communities you join.
With Third-Party Platforms: To manage community access, we share necessary data (like your membership status) with connected platforms like Discord or Slack.
With Payment Processors: To process transactions, we share required information with our payment processors (e.g., PayPal, Stripe, etc.).
With Service Providers: We share information with trusted third parties who assist in our operations, such as hosting providers, analytics services, and email delivery services, under strict confidentiality agreements.
For Legal Requirements: We may disclose your information if required by law, regulation, or a valid legal process.

4. Platform Integration

Cirqle Club integrates with third-party platforms like Discord and Slack. When you connect these accounts:

We only request and access the minimum information and permissions necessary for community management.
Your login to community-specific pages uses the respective platform's secure authentication (OAuth).
We may store limited platform-specific identifiers (e.g., Discord User ID) to manage your access.
Your data on those platforms is also governed by their respective privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. After you delete your account or leave a community, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and for legitimate business interests.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Correct any inaccurate information.
Request the deletion of your information.
Restrict or object to our processing of your data.
Receive your data in a portable format.

To exercise these rights, contact us at the information provided below.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers to protect your data in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@cirqleclub.com
Website: https://cirqleclub.com

Privacy Policy for Cirqle Club